Cobalt SUITE
COBALT ITSM is an IT Asset Management, issue tracking system and service desk system.
Pulsar Cobalt ITSM
Pulsar Cobalt ITSM is a web-based application helping companies to manage their information system. The solution is able to build an inventory of all the organization’s assets and to manage administrative and financial tasks. The system’s functionalities help IT Administrators to create a database of technical resources, as well as a management and history of maintenances actions. Users can declare incidents or requests (based on asset or not) thanks to the Helpdesk feature.
Pulsar Cobalt Features
CMDB
Helpdesk
Financial Management
Project Management
Administration
CMDB
Oversee data centers, software, and hardware. Gain complete control over your IT and business infrastructure by connecting your asset inventory to Helpdesk.
- Hardware
- Software
- Data Centers
- Phones
- Printers
- Racks
HelpDesk
Effortlessly handle events and requests, generate paperwork, establish service level agreements, and provide optimal client experience with Cobalt support.
- Tickets
- Problems
- Changes
- Statistics
- Forms
- Recurrent tickets